Shipping & Exchanges

SHIPPING

Shipping within Singapore

We provide complimentary doorstep delivery for orders within Singapore. Delivery will be attempted within 3 to 5 working days upon receiving confirmation of your order.

Standard Courier
(3-5 working days*)

Express Courier
(Next working day)

Self Collection
(Next working day)

Complimentary

SGD 20

Complimentary for
orders above SGD400

Complimentary

Monday-Friday, 1-5pm

*Kindly note that these are estimated delivery timelines provided by our courier partner, hence the actual delivery date and time are not guaranteed by our team.

For express courier, kindly let us know a preferred time window for delivery.

Self collection will be at 50 Gambas Crescent, Singapore 757022.

Please kindly check with our team to request for a pick up outside our allocated timing.

International Shipping

International delivery is complimentary on all orders above $150. For orders under $150, a flat fee is applied on your order depending on your area of stay. Please note that any duties or taxes from your order will be borne by the customer/receiver.

Countries / Zones	Standard Courier (7-15 business days)	Express Courier via DHL Express (3-6 business days)
Zone 1 (Brunei, Hong Kong, Indonesia, Malaysia, S.Korea, Macau, Philippines, Taiwan, Thailand, Vietnam)	SGD25 Complimentary for orders above SGD150	SGD40
Zone 2 (Australia, Bangladesh, Cambodia, China, India, Japan, Laos, Myanmar, Nepal, New Zealand, Pakistan, New Guinea, Sri Lanka)	SGD40 Complimentary for orders above SGD150	SGD75
Zone 3 (Angola, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United States, United Kingdom, Vatican City)	SGD55 Complimentary for orders above SGD150	SGD95
Zone 4 (Rest of World)	SGD90 Complimentary for orders above SGD150	SGD200

Exchanges & Returns

We always aim to make sure our customers love our products, but if you have a change of mind, we’re happy to help to exchange or return your piece. Email us directly at info@revergoods.com and we’ll guide you through the process.

We accept returns of unused items in their original condition and packaging within 14 days from date of purchase, provided that it has not been personalised. Personalised and sale items cannot be exchanged or returned.

All delivery fees, duties and taxes for returns are to be paid by the customer. Please refer to our return policy for more information here.

Our Commitment to Quality

Each Rever product is carefully handcrafted and thoroughly checked in-house to maintain intricacy in detail. If a manufacturing defect is discovered in your piece, we will work towards restoring the workmanship error or replacing a new piece for you. A full refund will be made if we are unable to replace your piece.

Rever pieces are constructed with full grain, supple leathers that are minimally treated to maintain it's natural finish. As such, natural occurrences of grain and shade variances in each hide are traits of quality leathers and not treated as defects.